Information The Ski Company Collects
What information does this Web site gather?
The Ski Company collects personal information such as name, address, and e-mail address, when you knowingly provide it to us. Our Web servers automatically collect statistical information about your visit such as pages visited and which browsers are used to visit our site. None of this information is associated with you as an individual (see information about cookies). We use these statistics to monitor our site’s performance and to make it easier for you to use.
What happens when I provide personal information on this Web site?
When you supply information for a specific purpose, such as online enquiries or bookings of a Ski Company service, we use the information for that purpose. When you use our Website to order services, we may use this individually identifiable information as we would if obtained in a non-electronic manner. Such information may include: · Publishing your name, address, and phone number in our directories (unless you have requested a non-published or non-.listed number)
· Evaluating your service needs and contacting you regarding additional services you may find useful
· If the way we use personally identifiable information changes, The Ski Company will contact you via e-mail notifying you of this.change and giving you the opportunity to opt out of such use.
What happens when I provide information on registration forms?
When you choose to register with The Ski Company.co.za or any other Ski Company site, we request accurate contact
information and preferences that help us better serve you. You will be able to choose if your contact information is used to
send you company and product information, special offers, and in some cases, newsletters.
If you’re a frequent Ski Company customer, you will be given the option to register a profile with us (limited to specific areas).
We would then store your name, purchase history, and billing information to make it easier for you to shop and purchase from
us in the future. Customers have access to their account information at all times.
Anytime you register with us you may:· Opt out. At any time after the initial registration, you can opt out by either going to Contact Us and emailing us your request, or phoning our call centre and cancelling or changing your profile.
· Update your contact and personal information anytime by notifying us of changes to this information previously collected from you online.
In order to improve your experience with us, we may decide to improve our site’s ability to obtain information about users. We will update this privacy statement continually to ensure that you are aware of developments in this area.
Does The Ski Company sell or give my information to other companies or individuals?
No, we do not sell or disclose individually identifiable information obtained online about our visitors to anyone outside The Ski Company. The only exceptions to this rule are the following:
· If you specifically authorize The Ski Company to share your information with another company
· If law requires it where disclosure is necessary to protect the safety of customers, employees, or property.
If you provide individually identifiable information at an event The Ski Company sponsors with another company, or if you register on a co-sponsored Website, you may be providing the individually identifiable information to the co-sponsor. Review the privacy statement at the event or on the co-branded site to learn how the partner uses this information. Be assured that The Ski Company uses this information in accordance with this privacy policy.
On occasion, The Ski Company shares non-personally identifiable information with non-Ski Company companies in order to assess the results of a promotion or event. This information is used in aggregate only, and does not contain any information that would personally identify you.
Does The Ski Company accommodate links to other sites?
No. Our site does not contain links to other Websites. However, in some instances where a service is provided through a non-Ski Company partner or supplier site, such as Online Payments, you can feel confident that your individually identifiable information will be protected. The Ski Company requires suppliers not to use the information for any purpose other than the purpose for which it was originally collected, protecting the privacy of your information.
What does The Ski Company do with non-personally identifiable information collected automatically?
The Ski Company uses cookies to collect this type of information in order to enhance your online experience as follows:· Ensure that you see the correct products and pricing applicable to the country in which you live
· Manage the number of messages that you see to avoid over-delivery of the same message
· Tailor an advertisement to better match your interests and preferences
What does The Ski Company do with personally identifiable information?
Personal information you voluntarily supply when obtaining information, purchasing products, or interacting with our advertising on islandsonly.com is not shared for use outside The Ski Company. This information is The Ski Company’s proprietary data and
is not available to any outside company in this personalized form. Should any changes be made in the way we use personally identifiable information, The Ski Company will contact you via e-mail notifying you of this change and give you the opportunity to choose to opt out of such use.
Does The Ski Company use the information provided online to profile its customers?
No. The Ski Company does not combine offline information about you with the online information that you provide on our Website.
We have made it a requirement that you will be clearly notified at the time of online data collection for the purpose of consumer profiling. When your online purchase behaviour is intended to be combined with offline information, this intent will be clearly stated. You will then have the ability to choose not to have that information aggregated.
Does this site send e-mail to site visitors?
The Ski Company strives to continuously improve our customers’ online experience by providing them with the latest information about our products and services. We may provide this information in any number of ways, including emails to our customers and online visitors who have provided their email addresses to The Ski Company. In addition, unless you have chosen to opt out from receiving e-mail messages from The Ski Company, The Ski Company may send emails to:
· Inform customers that their telephone bills are available for review online
· Conduct online surveys
· Provide marketing information about The Ski Company products and services
· Provide information to those who have voluntarily provided their email addresses to third parties in order to receive promotional material
Moreover, in the following situations, The Ski Company reserves the right to communicate through email with online users, including those who have opted out of receiving solicitation-based e-mails, to:
i. Notify customers about service or product changes that may affect them directly
ii. Respond to an online user’s email
iii. Confirm transactions, orders, payments and registrations placed online
iv. Send information that a customer or potential customer has requested
v. Provide emergency, security and online account maintenance information
vi. The Ski Company supports and complies with all laws governing its email communications and will update this policy as needed to ensure ongoing compliance.
Security Issues
How does The Ski Company protect my personal information?
We are committed to protecting the information you give us, so we implement the appropriate safeguards to do so. Within The Ski Company, your information is stored in password-protected, limited-access servers. The Ski Company servers reside behind a corporate firewall that maintains tight controls on any access to the system from both our internal network and the Internet.
Cookies
What are cookies and why does The Ski Company use them?
A cookie is a small data string our server writes to your hard drive. This data string contains your unique user ID for our Website.
This technology also allows us to customize your experiences when you visit The Ski Company Website. For example, we’re able to deliver content specific to your interests, keep track of your online enquiries and alert you to new products and/or special
offers.
What information is stored by the site or in cookies?
Cookies contain a session identification number that our systems use to recall previous authentication or order information from our servers. We may also collect your domain name, the address of the last URL you visited prior to clicking through to our Website and your browser and platform type.
How do I disable cookies on my browser?
It’s important you know that a cookie cannot be used to access or otherwise compromise the data on your hard drive. Your privacy is always protected. However, at any time you may choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique Ski Company user ID for you. Please be aware that cookies may be required to complete certain functions on this Website, such as online purchases.
Online Advertising
What is The Ski Company’s position regarding online advertising and third-party ad servers?
As an online advertiser, The Ski Company uses information supplied from third-party companies in several ways. This is aggregated data that does not personally identify any individual online user. This data is used to:
· Evaluate and prioritise site selection when developing online media plans
· Geographically target advertising
· Deliver product and pricing information applicable to the customer’s country of origin
· Gauge the effectiveness of our online advertising
Again, personally identifiable information such as name, address, phone number, or email address is not collected unless you voluntarily supply this data in order to get further information about The Ski Company products and services.
In addition, The Ski Company may accept advertisements from third-party advertisers. These advertisers are carefully selected to provide information about products and services that we think may benefit you. Third-party advertising companies may also
utilize technology in order to measure the effectiveness of their ads. Some Ski Company Web pages contain clear gif’s (also known as Web beacons), electronic images that allow the third party to collect anonymous information. This anonymous information about your visits to our site is used to provide advertisements about goods and services of potential interest to you.
No personally identifiable information is collected during this process.
Concerns or Questions?
Please contact James@theskicompany.co.za